September 18:

Everyone believes honesty is “the best policy,” but sometimes we throw that belief out the window when we think it will lead to hurt feelings or awkwardness. The trick is to learn how to be completely honest while being diplomatic. How would you want someone to approach you about a problem? Find a personal hero in the art of sensitive, effective communication. When you get the words and delivery right, what could’ve been a headache turns into a profound learning experience.